1. Introduction
Equity Medical, LLC (“Equity Medical,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of individuals who visit our website, inquire about clinical trial opportunities, or communicate with our organization.
As a clinical trial organization, we recognize the importance of safeguarding personal information, particularly information related to an individual’s health, medical history, and interest in clinical trial participation.
This Privacy Policy explains how we collect, use, maintain, disclose, and protect information obtained through our website, https://equity-med.com, including associated online forms, trial inquiries, recruitment activities, live chat, and electronic communications.
This policy applies to individuals who interact with our website, including prospective trial participants, current trial participants who use our website, healthcare professionals, business partners, and general visitors.
Additional privacy notices, informed consent documents, or authorizations may apply to individuals participating in specific clinical trials.
2. Information We Collect
We may collect personal information directly from you, automatically through your interaction with our website, or from other sources as permitted by applicable law.
Personal Information
When you complete a website form, contact our organization, use our live chat, or express interest in a clinical trial opportunity, we may collect:
- First and last name
- Email address
- Telephone number
- Mailing address or ZIP code
- Age or date of birth
- Preferred clinical trial location
- Communication preferences
- Information submitted through contact forms, surveys, chat conversations, or inquiries
Health and Clinical Trial Information
If you express interest in participating in a clinical trial, we may request additional information to help determine whether you could be eligible for available trial opportunities.
This information may include:
- Medical conditions or diagnoses
- Relevant medical history
- Current medications or treatments
- Symptoms or health concerns
- Previous participation in clinical trials
- Responses to study-specific eligibility questions
- Other health-related information voluntarily provided during preliminary screening
We seek to collect only the information reasonably necessary to respond to your inquiry, evaluate potential study eligibility, or conduct authorized trial-related activities.
Submitting information through our website does not constitute enrollment in a clinical trial or guarantee eligibility or participation.
Automatically Collected Information
When you access our website, certain information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Website pages visited
- Date and time of visits
- Referring websites or advertising sources
- Website navigation and interactions, such as form submissions and clicks on our phone numbers
- Search terms entered in our website’s search feature
- Cookies and similar digital identifiers
- Approximate geographic location derived from technical information
This information may be collected through website functionality, analytics services, and other technologies described in Section 6.
3. How We Use Your Information
Equity Medical may use personal information for the following purposes:
Clinical Trial Recruitment
To identify potential trial participants, respond to study inquiries, conduct preliminary eligibility screening, and communicate information regarding available or upcoming clinical trial opportunities.
Research Coordination
To schedule preliminary screening appointments, coordinate trial-related communications, and provide necessary information about study participation.
Communication
To respond to inquiries and communicate through telephone calls, email, text messages, live chat, or other authorized communication methods.
Website Operations
To operate, maintain, secure, and improve our website and its functionality.
Recruitment and Outreach Evaluation
To measure the effectiveness of recruitment campaigns, improve outreach efforts, and better understand how prospective participants discover our trial opportunities, subject to applicable privacy requirements.
Operational and Administrative Purposes
To maintain records, manage inquiries, coordinate activities across our trial locations, and support legitimate business operations.
Legal and Regulatory Compliance
To comply with applicable laws, clinical trial regulations, contractual obligations, and lawful requests from regulatory or governmental authorities.
We will not use personal information for purposes that are incompatible with applicable legal requirements or valid restrictions on its use.
4. Clinical Trial and Health Information Privacy
Equity Medical is committed to protecting the confidentiality of information collected in connection with clinical trial activities.
Depending on the nature of the information and the circumstances in which it is collected, certain information may be protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable state privacy laws, and federal regulations governing clinical trials.
When applicable, Equity Medical handles protected health information in accordance with relevant HIPAA requirements and other legal obligations.
Individuals who proceed to formal clinical trial screening or participation may be asked to review and sign additional documents, including:
- Informed consent forms
- HIPAA authorizations
- Study-specific privacy disclosures
- Other documents required by the study protocol, institutional review board, or applicable regulations
These documents may provide additional details concerning the collection, use, storage, and disclosure of information for a particular clinical trial.
Depending on applicable law and study-specific requirements, information collected during the clinical trial may be disclosed to authorized investigators, study sponsors, contract research organizations, institutional review boards, regulatory authorities, and other authorized parties involved in conducting or overseeing clinical trials.
This website Privacy Policy does not replace any required HIPAA Notice of Privacy Practices, informed consent form, or study-specific privacy authorization.
5. Clinical Trial Recruitment and Online Forms
When you submit an inquiry or express interest in a clinical trial opportunity through our website, the information you provide may be used to evaluate potential eligibility and facilitate contact from our recruitment team.
Information may be collected through online forms, preliminary screening questionnaires, appointment requests, live chat, or other recruitment tools.
Equity Medical uses authorized third-party technology platforms to help manage these interactions. Some of the forms on our website are provided by our recruitment platform and are embedded on our pages; information you enter in them is sent directly to that platform.
These systems may support:
- Collection and organization of trial inquiries
- Preliminary participant screening
- Recruitment communications
- Appointment coordination
- Follow-up activities
- Recruitment records and reporting
- Internal workflow management
Information collected through recruitment systems may be transferred between authorized technology platforms as part of our operational processes or system improvements.
We take steps designed to protect information during these processes and to ensure that access is limited to authorized personnel and service providers, as appropriate.
Submitting a form does not establish a patient-provider relationship, constitute informed consent to participate in a clinical trial, or guarantee enrollment in a clinical trial.
6. Cookies and Website Tracking Technologies
Our website uses cookies and similar technologies to support website functionality, understand visitor interactions, improve user experience, and evaluate outreach efforts.
Cookies are small data files stored on your device that allow websites to recognize browsers or remember certain information.
Your Consent
When you first visit our website, a cookie banner asks whether you accept analytics and advertising technologies. These technologies load only after you click “Accept.” If you click “Decline,” only essential cookies are used. You can change your choice at any time using the “Cookie Settings” link at the bottom of any page.
Categories of Technologies
Essential Cookies
These support basic website functionality, security, navigation, and other features necessary for the website to operate. They do not require your consent.
Analytics Technologies
These help us understand website traffic, visitor interactions, page performance, and how visitors access our website.
Advertising and Campaign Measurement Technologies
These help us understand the effectiveness of advertising campaigns, measure certain website interactions, and evaluate how individuals discover our clinical trial opportunities.
Third-Party Technologies We Use
With your consent, our website uses the following third-party technologies:
- Google Analytics 4 (Google LLC): measures website traffic, pages visited, form submissions, clicks on our phone numbers, and searches made on our website.
- Google Ads (Google LLC): measures the effectiveness of our Google advertising campaigns.
- Meta Pixel (Meta Platforms, Inc., for Facebook and Instagram): measures the effectiveness of our Meta advertising, including form submissions and phone-number clicks, and may be used to show our ads to people who have visited our website.
Our website also includes embedded content from third-party services, such as recruitment forms, Google reviews (Trustindex), and YouTube videos. These services may set their own cookies or collect information when you interact with them, under their own privacy policies.
Information collected through these technologies may include IP addresses, device identifiers, browser information, page visits, referral sources, and other online activity.
We recognize that visits to pages discussing particular medical conditions or clinical trial opportunities may involve sensitive privacy considerations.
We seek to implement tracking technologies in accordance with applicable privacy laws and restrictions governing the use or disclosure of health-related information.
We do not authorize the disclosure of protected health information to advertising platforms except where legally permitted and any required authorization or other legal conditions have been satisfied.
Managing Cookies and Opting Out
You can change your consent choice at any time using the “Cookie Settings” link at the bottom of any page.
You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
You can also use these tools provided by our analytics and advertising partners:
- Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
- Google ad settings: https://adssettings.google.com
- Meta ad preferences: https://www.facebook.com/adpreferences
7. Advertising and Digital Recruitment
Equity Medical may advertise available clinical trial opportunities through online platforms, search engines, social media, and other digital channels.
These activities are intended to help individuals learn about potential clinical trial opportunities.
We may evaluate advertising effectiveness using information such as website traffic, referral sources, campaign interactions, and aggregated recruitment metrics.
If you accept advertising technologies through our cookie banner, Google and Meta may use information about your visit to measure our ads and to show you our ads on their platforms (retargeting). If you decline, these technologies are not loaded.
Any use or disclosure of personal information for targeted advertising, retargeting, or conversion measurement will be subject to applicable privacy laws, authorizations, and individual rights.
We do not authorize the use or disclosure of protected health information for third-party advertising purposes unless legally permitted and appropriately authorized.
Individuals are not required to agree to marketing communications or advertising technologies as a condition of requesting information about a clinical trial opportunity.
8. Email, Telephone, Text Message, and Live Chat Communications
Equity Medical may communicate with individuals using telephone calls, email, SMS text messages, live chat, or other permitted electronic communication methods.
Communications may include:
- Responses to clinical trial inquiries
- Preliminary screening questions
- Information about trial opportunities
- Appointment scheduling and reminders
- Study-related communications
- Follow-up regarding expressed trial interests
- Promotional or informational communications where appropriate consent has been obtained
Text Message Communications
When you provide your telephone number and the required consent, Equity Medical may send text messages related to the purposes you have authorized.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to unsubscribe from an applicable SMS messaging program or HELP to request assistance.
Consent to receive marketing text messages is not required as a condition of participating in clinical trials or receiving information about potential study opportunities.
Email Communications
You may unsubscribe from promotional email communications by using the unsubscribe link provided in an applicable email or by contacting Equity Medical.
Opting out of promotional communications may not prevent necessary administrative, scheduling, or trial-related communications where otherwise permitted.
Live Chat
Our website offers live chat with our recruitment team. Chat conversations are processed and stored by a third-party service provider on our behalf and are kept as part of our recruitment records. By using live chat, you agree to this. Please do not share detailed medical records through chat.
Communication Privacy
Electronic communications, including standard SMS, live chat, and email, may not always provide the same level of security as dedicated secure communication systems.
We encourage individuals not to send highly sensitive medical records or other confidential information through general website contact forms or unsecured communication channels.
9. Sharing and Disclosure of Information
Equity Medical may disclose personal information to authorized individuals or organizations when reasonably necessary for the purposes described in this policy and permitted by applicable law.
These may include the following categories.
Authorized Equity Medical Personnel
Employees, investigators, research coordinators, recruitment personnel, and other authorized individuals who require access to perform their responsibilities.
Clinical Trial Partners
Study sponsors, contract research organizations, institutional review boards, investigators, regulatory authorities, and other authorized parties involved in clinical trial activities, where appropriate and legally permitted.
Technology and Service Providers
Third-party organizations that provide operational services such as:
- Website hosting and maintenance
- Customer relationship management
- Clinical trial recruitment management
- Electronic communications, including live chat
- Appointment scheduling
- Data hosting and storage
- Information technology and security
- Website analytics and campaign measurement (including Google and Meta, as described in Section 6)
- Other services supporting our operations
We seek to use service providers that maintain appropriate privacy and security practices and enter into required agreements, including business associate agreements when applicable.
Legal and Regulatory Requirements
We may disclose information when required or permitted by law, including in response to lawful governmental requests, court orders, regulatory obligations, or circumstances involving the protection of individuals, property, or legal rights.
Sale and Marketing of Information
Equity Medical does not sell patient medical records or protected health information.
We do not share mobile telephone numbers or SMS consent information with third parties or affiliates for their independent marketing purposes. Such information may be shared with authorized service providers that assist in delivering communications.
Any disclosure of personal information for advertising or other purposes is subject to applicable law, including any required consent or authorization.
10. Data Security
Equity Medical maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards may include:
- Access controls for authorized personnel
- Authentication and account security measures
- Appropriate technical protections for electronic information
- Security monitoring and system management
- Employee privacy and security training
- Vendor security reviews
- Procedures for managing potential security incidents
We evaluate our privacy and security practices in relation to the nature and sensitivity of the information we handle.
Although we take reasonable steps to protect personal information, no website, electronic communication method, or information storage system can be guaranteed to be completely secure.
If a security incident occurs, Equity Medical will evaluate and respond to the incident in accordance with applicable legal and regulatory requirements, including notification obligations where applicable.
11. Information Retention
Equity Medical retains personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legitimate operational needs, and comply with applicable legal, regulatory, and contractual requirements.
Retention periods may vary depending on whether information relates to:
- General website inquiries
- Prospective trial participants
- Preliminary study screening
- Active or completed clinical trial participation
- Business communications
- Legal or regulatory records
Clinical trial information may be subject to study-specific record retention requirements.
When information is no longer required, we take appropriate steps to delete, securely dispose of, or de-identify it in accordance with applicable requirements.
12. Your Privacy Rights and Choices
Depending on applicable law and the nature of the information collected, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Withdraw certain consents
- Opt out of promotional communications
- Exercise applicable rights regarding targeted advertising or certain disclosures
- Request additional information regarding our privacy practices
You can decline or withdraw consent to analytics and advertising technologies at any time using the “Cookie Settings” link at the bottom of any page (see Section 6).
Certain information may be exempt from deletion or other requests where retention is required or permitted by law, including clinical trial recordkeeping obligations.
To exercise an applicable privacy right, please contact Equity Medical using the information provided below.
We may request information reasonably necessary to verify your identity and process your request.
We will respond to privacy requests in accordance with applicable legal requirements.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
13. Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our general website services without appropriate parental or legal guardian involvement and legally required consent.
Certain clinical trials may involve minors when permitted under an approved trial protocol and applicable law.
Participation by minors is subject to appropriate safeguards, which may include parental or guardian permission, minor assent, and additional study-specific requirements.
If you believe that a child has submitted information through our website without appropriate authorization, please contact Equity Medical.
14. Third-Party Websites and Services
Our website may contain links to external websites, trial resources, social media platforms, or third-party services.
These external websites may maintain separate privacy policies and information practices.
Equity Medical does not control the independent privacy practices of third-party websites.
We encourage visitors to review the privacy policies of external services before submitting personal information.
15. Clinical Trial Participation and Informed Consent
Participation in clinical trials is voluntary.
Submitting an inquiry through our website does not obligate you to participate in a clinical trial.
Individuals who may qualify for a study will receive additional information about the applicable trial opportunity and, when required, will have an opportunity to review the informed consent process before participation.
Study-specific documentation will explain relevant procedures, risks, potential benefits, privacy protections, and the use and disclosure of trial information.
Declining to participate in a clinical trial does not, by itself, prevent you from requesting information about other opportunities.
Trial-related rights, including any applicable right to withdraw from a study, will be explained through the applicable informed consent and study-specific documentation.
16. Changes to This Privacy Policy
Equity Medical may update this Privacy Policy periodically to reflect changes in our services, technology platforms, clinical trial operations, legal requirements, or privacy practices.
Updated policies will be posted on this page with a revised effective date.
Where required by law, we will provide additional notice or obtain appropriate consent before implementing certain material changes.
We encourage visitors to review this Privacy Policy periodically.
17. Contact Information
If you have questions about this Privacy Policy, our information practices, or your privacy rights, please contact:
Equity Medical, LLC
Website: https://equity-med.com
Email: info@equity-med.com
Telephone: 1-844-378-9633
When submitting a privacy inquiry, please provide enough information for us to understand and respond to your request.
Please avoid including sensitive medical information in general email inquiries unless directed to use an appropriate secure communication method.
Effective Date: October 14, 2026






